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IT/Telecoms

Being a business that is heavily reliant on IT and telecommunications, we understand the need for robust and flexible systems and services. The need to speak with someone quickly who is professional and understands the urgency for solutions is essential to giving you and your customer’s peace of mind.

With this in mind Mango can offer you a dedicated fault handling and management team who will accept fault reporting calls, evaluate lead times in line with the customers contract, maintain and examine error logs, liaise with customers and engineers, accurately report on cause and solution as well as maintain an up to date database of all your customers.

With Mango managing this aspect of your business you can concentrate on what you do best; developing your business to be a leader in your industry.