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Multi-Channel

With the trend in the market swaying towards a more online approach, Mango’s IT and Client Services teams can now use their skills in this area to really shine. Whether it is Facebook, Twitter or your own website we will have the practical knowledge to keep up to date with your likes, tweets and updates!

With integrated systems to allow for ease of answering emails, responding to social media posts or speaking face to face via live web chat, Mango allows your customers and donors to have their questions answered 24/7, 365.

We recognise that being available via a multichannel service allows you to be a leader in your industry and we want to help you achieve that goal.

Services

  • ■ Social Media
  • ■ Live Web Chat 24/7 365
  • ■ Email
  • ■ PSMS/SMS